Refund policy
Returns & Refund Policy (India)
We offer a 7-day return and exchange policy from the date of delivery.
Eligibility for Returns:
* Product must be unused, unwashed, and in original condition
* Product must be returned with original packaging
Return Process:
To initiate a return, contact us at:
Email: help@dreamyurban.com
WhatsApp: +91 982-439-7799
Refunds:
* Refunds are processed to the original payment method
* Refund will be initiated within 7 business days after the returned product is received and inspected
Exchanges:
* We offer exchanges for size, color, or defective products
* Exchanges are subject to product availability
Damaged or Defective Products:
* If you receive a defective or damaged product, please contact us within 48 hours of delivery with images
Non-Returnable Conditions:
* Used or damaged products
* Products without original packaging
